Tremendoc Limited

Customer Experience Interns

Customer Service & Support

Nigeria - Lagos | Internship & Graduate | NGN Confidential

Job Description/Requirements

● App test to ensure doctors availability. 

● Dashboard (Consultations & doctors schedule) - Monitor consultations on the dashboard and input doctors’ schedule. 

● Offline User database (doctors notes & prescription): Input doctors note and prescriptions on the database. 

● Take on additional tasks as reasonably requested or assigned.

● Take customer calls and provide accurate, satisfactory answers to their queries and concerns ● Identify and assess customers’ needs to achieve satisfaction 

● Establish Customer Support Practices. 

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