Sunfol Educational Consultancy Limited

Experienced Recruitment Officer

Customer Service & Support

Nigeria - Lagos | Full Time | NGN 75,000 - 150,000


Job Description/Requirements

Accountabilities:

  • Ensure all leads generated from Sunfol Consult events such as  Expos, Institutional Visits, Enquiries and marketing activities should visit the school for conversion
  • Daily calls to all leads from online page and expo leads from HODs which includes walk-in enquirers, marketing activities and institutional visit leads
  • To send weekly reports of calls and follow-up done in respect to leads received
  • To consistently call and follow-up on leads and ensure students eventually visits our school
  • To daily receive leads from FDEs on walk-ins and enquirers and to follow-up for conversion
  • To report to CM every Friday on all activities carried out for the week and how many students eventually visited our school
  • To report to CSM on completion of every stage of follow-up in respect to Expos and update list on progress made.
  • Generate leads of potential clients
  • Promote and sell Edgewood services using telephone and other online media
  • Ensure registrations targets are met
  • Any other related task that may be assigned

Role Requirements:

  • Undergraduate degree or able to demonstrate the level of key skills required at degree level – essential
  • Considerable experience in a customer-facing role – essential
  • Experience in an administrative role - essential
  • Experience of working in international education - desirable
  • Vast Marketing experience – desirable

Skills and Knowledge:

  • Excellent verbal and written communication skills – essential
  • Proficient in basic use of Microsoft Office suite - essential
  • Knowledge of basic marketing principles - desirable
  • Knowledge of international higher education – desirable

Personal Qualities

  • Possess a professional demeanour 
  • Flexible and positive attitude 
  • Organised and methodical
  • Excellent interpersonal skills

Department: Operations 

Reports to: Senior Counsellors and CEO/MD

Core Working Relationships

Operations Manager, Conversion Manager, Sales, and Business Development Manager, and Customer Service Managers


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