Amuwo Properties Solutions

Guest Relations Officer And Shortlet Apartment Manager

Customer Service & Support

Nigeria - Lagos | Full Time | NGN Confidential


Job Description/Requirements

Responsibilities:

  • Responsible for the daily operations of the apartment complex. 

  • Respond to guest enquiries on various rental platforms

  • Update database with reservation information

  • Manage and approve guest check-in and check-out times

  • Schedule and organize housekeeping services before the guest is due to check-in or after guest checks out

  • Order linen & household supplies for housekeeping services

  • Carry out housekeeping checks and guest check-ins

  • Provide guest support during their stay

  • You will be responsible for communicating with guests, housekeepers, linen providers, handyman, order diesel and make sure the generation is up and running etc to ensure everything runs smoothly, all our properties are spotless & sparkling, and guests are happy!


Requirements: 

  • Bsc or HND 

  • Fresh graduates

  • Outstanding leadership skills and a great attention to detail

  • Reliable with an ability to multi-task and work well under pressure

  • Excellent customer service skills as well as a business mindset

  • Demonstrable aptitude in decision-making and problem-solving

  • Must reside around Amuwo, Ago, Festac, Coker and environs.

  • Male or female, preferable male


Salary:  N50,000 – N70,000 per month plus commission


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