Anonymous Employer

Supervisor

Supply Chain & Procurement

Nigeria - Enugu | Full Time | NGN Less Than 75,000


Job Description/Requirements

  • Maintaining the company’s revenue, profitability and quality goals.
  • You will ensure efficient operation, as well as maintain high production, productivity, quality, and customer-service standards.
  • To be successful in this role, you’ll need management skills and experience in both the front and back of the house.
  • We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage the restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly, and annual revenues and expenses

Requirements

  • Proven work experience as a Supervisor or similar roles
  • Proven customer service experience as a supervisor
  • Accounting knowledge will be an added advantage
  • Strong leadership, motivation, and people skills
  • Good financial management skills
  • Good knowledge of Office Productivity tools
  • Appreciable Social Media Experience
  • Must be resident in Enugu
  • Must be detail-oriented
  • Good communication skills & hardworking