Customer Support Executive

Attention Applicants:
Please read the following requirements carefully before applying for this position.

Position:
Customer Support Executive (Female)

Company:
Mariners Group BD

Location:
Moghbazar

Job Description:
Mariners Group BD is seeking a dedicated and proficient Customer Support Executive (Female) to join our team.

The ideal candidate must possess excellent English language skills, a talent for attracting and engaging customers over the phone, and strong marketing and sales abilities.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional manner.
Provide accurate information about our products and services.
Address and resolve customer inquiries and complaints effectively.
Maintain a customer database and keep records of customer interactions.
Follow up with customers to ensure their satisfaction and foster positive relationships.
Assist in the development and implementation of marketing and sales strategies.
Collaborate with the sales team to meet and exceed company goals.

Requirements:
Proficiency in English, both written and spoken.
Exceptional communication and interpersonal skills.
Proven ability to attract and engage customers through phone calls.
Strong skills in marketing and sales.
Ability to handle multiple tasks and prioritize effectively.
Polite, patient, and able to handle customer queries with professionalism.
Minimum of 2 years of experience in a customer support or similar role.

If you meet the above requirements and are enthusiastic about providing excellent customer service, we encourage you to apply and become a part of Mariners Group BD.

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